> ## Documentation Index > Fetch the complete documentation index at: https://docs.ankra.ai/llms.txt > Use this file to discover all available pages before exploring further. # List Ai Tickets > Tickets are ordered by updated_at DESC, id DESC (stable). Prefer keyset pagination: pass the previous page's next_cursor as cursor; offset is ignored when cursor is set and remains only for existing clients. total_count is always the full filtered population. The search filter is a case-insensitive substring match on title and body; %, _ and \ in the search text match literally. ## OpenAPI ````yaml https://platform.ankra.app/openapi.json get /api/v1/org/ai-tickets openapi: 3.1.0 info: title: FastAPI version: 0.1.0 servers: - url: https://platform.ankra.app security: [] paths: /api/v1/org/ai-tickets: get: tags: - AI Tickets API summary: List Ai Tickets description: >- Tickets are ordered by updated_at DESC, id DESC (stable). Prefer keyset pagination: pass the previous page's next_cursor as cursor; offset is ignored when cursor is set and remains only for existing clients. total_count is always the full filtered population. The search filter is a case-insensitive substring match on title and body; %, _ and \ in the search text match literally. operationId: list_ai_tickets_api_v1_org_ai_tickets_get parameters: - in: query name: status required: false schema: anyOf: - type: string - type: 'null' title: Status - in: query name: kind required: false schema: anyOf: - type: string - type: 'null' title: Kind - in: query name: priority required: false schema: anyOf: - type: string - type: 'null' title: Priority - in: query name: assignee_agent_task_id required: false schema: anyOf: - type: string - type: 'null' title: Assignee Agent Task Id description: Comma-separated; matches any of the listed values. - in: query name: assignee_user_id required: false schema: anyOf: - type: string - type: 'null' title: Assignee User Id description: Comma-separated; matches any of the listed values. - in: query name: parent_ticket_id required: false schema: anyOf: - format: uuid type: string - type: 'null' title: Parent Ticket Id - in: query name: top_level_only required: false schema: anyOf: - type: boolean - type: 'null' title: Top Level Only - in: query name: cluster_id required: false schema: anyOf: - type: string - type: 'null' title: Cluster Id description: Comma-separated; matches any of the listed values. - in: query name: label required: false schema: anyOf: - type: string - type: 'null' title: Label description: Comma-separated; matches any of the listed values. - in: query name: search required: false schema: anyOf: - type: string - type: 'null' title: Search - in: query name: needs_human required: false schema: anyOf: - type: boolean - type: 'null' title: Needs Human - in: query name: include_closed required: false schema: anyOf: - type: boolean - type: 'null' title: Include Closed - in: query name: limit required: false schema: anyOf: - type: integer - type: 'null' title: Limit - in: query name: offset required: false schema: anyOf: - type: integer - type: 'null' title: Offset - description: >- Keyset pagination cursor: the next_cursor value from the previous page. Opaque. When set, offset is ignored. in: query name: cursor required: false schema: anyOf: - type: string - type: 'null' title: Cursor - in: query name: cluster_scope required: false schema: anyOf: - type: string - type: 'null' title: Cluster Scope - in: header name: authorization required: false schema: anyOf: - type: string - type: 'null' title: Authorization - in: header name: x-ankra-organisation-id required: false schema: anyOf: - type: string - type: 'null' title: X-Ankra-Organisation-Id responses: '200': content: application/json: schema: $ref: '#/components/schemas/AiTicketListResponse' description: Successful Response '401': description: Unauthorized '404': description: Not found '422': content: application/json: schema: $ref: '#/components/schemas/HTTPValidationError' description: Validation Error components: schemas: AiTicketListResponse: properties: tickets: items: $ref: '#/components/schemas/AiTicketResponse' type: array title: Tickets total_count: type: integer title: Total Count next_cursor: anyOf: - type: string - type: 'null' description: >- Keyset cursor for the page after this one (pass as the cursor query parameter); null when this page was not full. title: Next Cursor required: - tickets - total_count - next_cursor title: AiTicketListResponse type: object HTTPValidationError: properties: detail: items: $ref: '#/components/schemas/ValidationError' title: Detail type: array title: HTTPValidationError type: object AiTicketResponse: properties: id: format: uuid type: string title: Id ticket_number: type: integer title: Ticket Number title: type: string title: Title body: type: string title: Body kind: type: string title: Kind status: type: string title: Status priority: type: string title: Priority assignee_agent_task_id: anyOf: - format: uuid type: string - type: 'null' title: Assignee Agent Task Id assignee_agent_name: anyOf: - type: string - type: 'null' title: Assignee Agent Name assignee_user_id: anyOf: - type: string - type: 'null' title: Assignee User Id assignee_user_email: anyOf: - type: string - type: 'null' title: Assignee User Email parent_ticket_id: anyOf: - format: uuid type: string - type: 'null' title: Parent Ticket Id parent_ticket_number: anyOf: - type: integer - type: 'null' title: Parent Ticket Number sub_ticket_count: type: integer title: Sub Ticket Count open_sub_ticket_count: type: integer title: Open Sub Ticket Count cluster_id: anyOf: - format: uuid type: string - type: 'null' title: Cluster Id cluster_name: anyOf: - type: string - type: 'null' title: Cluster Name cluster_archived: title: Cluster Archived type: boolean alert_id: anyOf: - format: uuid type: string - type: 'null' title: Alert Id source_kind: anyOf: - type: string - type: 'null' title: Source Kind source_id: anyOf: - type: string - type: 'null' title: Source Id plan_document: anyOf: - type: string - type: 'null' title: Plan Document plan_status: type: string title: Plan Status workspace_id: anyOf: - format: uuid type: string - type: 'null' title: Workspace Id slack_channel_id: anyOf: - type: string - type: 'null' title: Slack Channel Id slack_thread_ts: anyOf: - type: string - type: 'null' title: Slack Thread Ts teams_conversation_id: anyOf: - type: string - type: 'null' title: Teams Conversation Id labels: items: type: string type: array title: Labels created_by_kind: type: string title: Created By Kind created_by: type: string title: Created By resolution: anyOf: - type: string - type: 'null' title: Resolution recurrence_count: type: integer title: Recurrence Count last_event_sequence: type: integer title: Last Event Sequence created_at: format: date-time type: string title: Created At updated_at: format: date-time type: string title: Updated At closed_at: anyOf: - format: date-time type: string - type: 'null' title: Closed At status_changed_at: format: date-time type: string title: Status Changed At required: - id - ticket_number - title - body - kind - status - priority - assignee_agent_task_id - assignee_agent_name - assignee_user_id - assignee_user_email - parent_ticket_id - parent_ticket_number - sub_ticket_count - open_sub_ticket_count - cluster_id - cluster_name - cluster_archived - alert_id - source_kind - source_id - plan_document - plan_status - workspace_id - slack_channel_id - slack_thread_ts - teams_conversation_id - labels - created_by_kind - created_by - resolution - recurrence_count - last_event_sequence - created_at - updated_at - closed_at - status_changed_at title: AiTicketResponse type: object ValidationError: properties: loc: items: anyOf: - type: string - type: integer title: Location type: array msg: title: Message type: string type: title: Error Type type: string required: - loc - msg - type title: ValidationError type: object ````