> ## Documentation Index > Fetch the complete documentation index at: https://docs.ankra.ai/llms.txt > Use this file to discover all available pages before exploring further. # Close Ai Ticket ## OpenAPI ````yaml https://platform.ankra.app/openapi.json post /api/v1/org/ai-tickets/{ticket_id}/close openapi: 3.1.0 info: title: FastAPI version: 0.1.0 servers: - url: https://platform.ankra.app security: [] tags: - name: Clusters description: Create, inspect and manage clusters, and the stacks deployed on them. - name: Managed Clusters description: Provider-managed control planes, driven through one common surface. - name: Imported Clusters description: Clusters that already existed and were connected to Ankra. - name: Cluster Access description: Kubeconfigs, service-account tokens and per-cluster access grants. - name: Kubernetes description: Read and act on the Kubernetes objects inside a cluster. - name: DigitalOcean Clusters description: Provision and manage DigitalOcean Kubernetes clusters. - name: Hetzner Clusters description: Provision and manage Hetzner Kubernetes clusters. - name: OVH Clusters description: Provision and manage OVH Kubernetes clusters. - name: Scaleway Clusters description: Provision and manage Scaleway Kapsule clusters. - name: UpCloud Clusters description: Provision and manage UpCloud Kubernetes clusters. - name: Applications description: Deploy, configure and observe applications across the fleet. - name: Stack Profiles description: Reusable stack definitions, their versions and sharing. - name: Charts description: Browse the chart catalogue behind stacks and addons. - name: Helm description: Helm registries, credentials and the charts they expose. - name: Executions description: Long-running platform executions and their jobs. - name: Operations description: Cancel in-flight cluster operations and their jobs. - name: Chat description: Conversational sessions, plans and confirmable actions. - name: AI Agent Runs description: Autonomous agent runs and their outcomes. - name: AI Tickets description: The AI ticket board, its sync connections and settings. - name: AI Playbooks description: Reusable playbooks the AI lanes execute. - name: AI Conditions description: Conditions that gate AI autonomy. - name: AI Engineering Handoffs description: Work the AI lanes escalate to a human engineer. - name: AI Environment description: The environment and base stacks AI demos deploy into. - name: Security description: Findings, advisories, SBOMs, compliance and posture. - name: Cost description: Cluster and fleet cost, rate cards and cost settings. - name: Billing description: Subscription and spend caps. - name: Organisation description: Members, invitations, audit logs and organisation settings. - name: Account Tokens description: Personal access tokens for the API and CLI. - name: Credentials description: The shared credential store. - name: Azure Credentials description: Azure credentials and SSH keys. - name: DigitalOcean Credentials description: DigitalOcean credentials and SSH keys. - name: Hetzner Credentials description: Hetzner credentials and SSH keys. - name: OVH Credentials description: OVH credentials and SSH keys. - name: Scaleway Credentials description: Scaleway credentials. - name: UpCloud Credentials description: UpCloud credentials and SSH keys. - name: Data Source Credentials description: Credentials for metrics and log sources. - name: DNS Credentials description: Credentials for DNS providers. - name: DNS description: DNS zones and records, including custom organisation zones. - name: Cloudflare description: Cloudflare domains and the credentials behind them. - name: Variables description: Organisation- and cluster-scoped variables. - name: SOPS description: Encrypt and decrypt values with the organisation SOPS config. - name: Alerts description: Alert integrations and ingest credentials. - name: Notifications description: Notification routes and their delivery targets. - name: Support description: Support tickets. paths: /api/v1/org/ai-tickets/{ticket_id}/close: post: tags: - AI Tickets summary: Close Ai Ticket operationId: close_ai_ticket_api_v1_org_ai_tickets__ticket_id__close_post parameters: - in: path name: ticket_id required: true schema: format: uuid type: string title: Ticket Id - in: header name: authorization required: false schema: anyOf: - type: string - type: 'null' title: Authorization - in: header name: x-ankra-organisation-id required: false schema: anyOf: - type: string - type: 'null' title: X-Ankra-Organisation-Id requestBody: content: application/json: schema: $ref: '#/components/schemas/AiTicketCloseRequest' required: true responses: '200': content: application/json: schema: $ref: '#/components/schemas/AiTicketResponse' description: Successful Response '401': description: Unauthorized '404': description: Not found '409': description: Conflict '422': content: application/json: schema: $ref: '#/components/schemas/HTTPValidationError' description: Validation Error components: schemas: AiTicketCloseRequest: properties: resolution: enum: - fixed - no_action - duplicate - wont_fix - escalated - unverifiable - cleared - expired type: string title: Resolution note: anyOf: - type: string - type: 'null' title: Note evidence_kind: anyOf: - enum: - probe - agent_run - automation_run - observation - link - human_attestation type: string - type: 'null' title: Evidence Kind evidence_reference: anyOf: - type: string maxLength: 1000 - type: 'null' title: Evidence Reference required: - resolution title: AiTicketCloseRequest type: object AiTicketResponse: properties: id: format: uuid type: string title: Id ticket_number: type: integer title: Ticket Number title: type: string title: Title body: type: string title: Body kind: type: string title: Kind status: type: string title: Status priority: type: string title: Priority assignee_agent_task_id: anyOf: - format: uuid type: string - type: 'null' title: Assignee Agent Task Id assignee_agent_name: anyOf: - type: string - type: 'null' title: Assignee Agent Name assignee_user_id: anyOf: - type: string - type: 'null' title: Assignee User Id assignee_user_email: anyOf: - type: string - type: 'null' title: Assignee User Email assignee_user_name: anyOf: - type: string - type: 'null' title: Assignee User Name parent_ticket_id: anyOf: - format: uuid type: string - type: 'null' title: Parent Ticket Id parent_ticket_number: anyOf: - type: integer - type: 'null' title: Parent Ticket Number sub_ticket_count: type: integer title: Sub Ticket Count open_sub_ticket_count: type: integer title: Open Sub Ticket Count cluster_id: anyOf: - format: uuid type: string - type: 'null' title: Cluster Id cluster_name: anyOf: - type: string - type: 'null' title: Cluster Name cluster_archived: title: Cluster Archived type: boolean alert_id: anyOf: - format: uuid type: string - type: 'null' title: Alert Id source_kind: anyOf: - type: string - type: 'null' title: Source Kind source_id: anyOf: - type: string - type: 'null' title: Source Id plan_document: anyOf: - type: string - type: 'null' title: Plan Document plan_status: type: string title: Plan Status workspace_id: anyOf: - format: uuid type: string - type: 'null' title: Workspace Id slack_channel_id: anyOf: - type: string - type: 'null' title: Slack Channel Id slack_thread_ts: anyOf: - type: string - type: 'null' title: Slack Thread Ts teams_conversation_id: anyOf: - type: string - type: 'null' title: Teams Conversation Id labels: items: type: string type: array title: Labels staffing: type: string enum: - auto - manual description: >- Who works this ticket: 'auto' (the AI team may staff it, mirror it into the organisation's bound Slack/Teams thread, and escalate it when stale) or 'manual' (a human owns it; all three automatic lanes skip it). title: Staffing due_at: anyOf: - format: date-time type: string - type: 'null' description: >- Advisory due date. No loop reads it; it is metadata for the humans on the board. title: Due At created_by_kind: type: string title: Created By Kind created_by: type: string title: Created By resolution: anyOf: - type: string - type: 'null' title: Resolution recurrence_count: type: integer title: Recurrence Count last_event_sequence: type: integer title: Last Event Sequence created_at: format: date-time type: string title: Created At updated_at: format: date-time type: string title: Updated At closed_at: anyOf: - format: date-time type: string - type: 'null' title: Closed At status_changed_at: format: date-time type: string title: Status Changed At decision_request: anyOf: - $ref: '#/components/schemas/AiTicketDecisionRequest' - type: 'null' description: >- Set while the ticket is blocked on a choice the agent offered; null otherwise. Answer it with POST /ai-tickets/{ticket_id}/decision. required: - id - ticket_number - title - body - kind - status - priority - assignee_agent_task_id - assignee_agent_name - assignee_user_id - assignee_user_email - assignee_user_name - parent_ticket_id - parent_ticket_number - sub_ticket_count - open_sub_ticket_count - cluster_id - cluster_name - cluster_archived - alert_id - source_kind - source_id - plan_document - plan_status - workspace_id - slack_channel_id - slack_thread_ts - teams_conversation_id - labels - staffing - due_at - created_by_kind - created_by - resolution - recurrence_count - last_event_sequence - created_at - updated_at - closed_at - status_changed_at - decision_request title: AiTicketResponse type: object HTTPValidationError: properties: detail: items: $ref: '#/components/schemas/ValidationError' title: Detail type: array title: HTTPValidationError type: object AiTicketDecisionRequest: description: >- The choice a blocked ticket is waiting on: the agent's question and the alternatives it offered. The human picks one or answers with something else. properties: prompt: type: string title: Prompt options: items: $ref: '#/components/schemas/AiTicketDecisionOption' type: array title: Options required: - prompt - options title: AiTicketDecisionRequest type: object ValidationError: properties: loc: items: anyOf: - type: string - type: integer title: Location type: array msg: title: Message type: string type: title: Error Type type: string required: - loc - msg - type title: ValidationError type: object AiTicketDecisionOption: properties: key: type: string title: Key title: type: string title: Title summary: type: string title: Summary recommended: type: boolean title: Recommended action_class: type: string enum: - none - read_only - mutating description: >- What taking this option would do. An option that declares nothing is treated as mutating and is never taken automatically. title: Action Class required: - key - title - summary - recommended title: AiTicketDecisionOption type: object ````