> ## Documentation Index > Fetch the complete documentation index at: https://docs.ankra.ai/llms.txt > Use this file to discover all available pages before exploring further. # Review Ticket Endpoint ## OpenAPI ````yaml https://platform.ankra.app/openapi.json post /api/v1/org/support/tickets/review openapi: 3.1.0 info: title: FastAPI version: 0.1.0 servers: - url: https://platform.ankra.app security: [] tags: - name: Clusters description: Create, inspect and manage clusters, and the stacks deployed on them. - name: Managed Clusters description: Provider-managed control planes, driven through one common surface. - name: Imported Clusters description: Clusters that already existed and were connected to Ankra. - name: Cluster Access description: Kubeconfigs, service-account tokens and per-cluster access grants. - name: Kubernetes description: Read and act on the Kubernetes objects inside a cluster. - name: DigitalOcean Clusters description: Provision and manage DigitalOcean Kubernetes clusters. - name: Hetzner Clusters description: Provision and manage Hetzner Kubernetes clusters. - name: OVH Clusters description: Provision and manage OVH Kubernetes clusters. - name: Scaleway Clusters description: Provision and manage Scaleway Kapsule clusters. - name: UpCloud Clusters description: Provision and manage UpCloud Kubernetes clusters. - name: Applications description: Deploy, configure and observe applications across the fleet. - name: Stack Profiles description: Reusable stack definitions, their versions and sharing. - name: Charts description: Browse the chart catalogue behind stacks and addons. - name: Helm description: Helm registries, credentials and the charts they expose. - name: Executions description: Long-running platform executions and their jobs. - name: Operations description: Cancel in-flight cluster operations and their jobs. - name: Chat description: Conversational sessions, plans and confirmable actions. - name: AI Agent Runs description: Autonomous agent runs and their outcomes. - name: AI Tickets description: The AI ticket board, its sync connections and settings. - name: AI Playbooks description: Reusable playbooks the AI lanes execute. - name: AI Conditions description: Conditions that gate AI autonomy. - name: AI Engineering Handoffs description: Work the AI lanes escalate to a human engineer. - name: AI Environment description: The environment and base stacks AI demos deploy into. - name: Security description: Findings, advisories, SBOMs, compliance and posture. - name: Cost description: Cluster and fleet cost, rate cards and cost settings. - name: Billing description: Subscription and spend caps. - name: Organisation description: Members, invitations, audit logs and organisation settings. - name: Account Tokens description: Personal access tokens for the API and CLI. - name: Credentials description: The shared credential store. - name: Azure Credentials description: Azure credentials and SSH keys. - name: DigitalOcean Credentials description: DigitalOcean credentials and SSH keys. - name: Hetzner Credentials description: Hetzner credentials and SSH keys. - name: OVH Credentials description: OVH credentials and SSH keys. - name: Scaleway Credentials description: Scaleway credentials. - name: UpCloud Credentials description: UpCloud credentials and SSH keys. - name: Data Source Credentials description: Credentials for metrics and log sources. - name: DNS Credentials description: Credentials for DNS providers. - name: DNS description: DNS zones and records, including custom organisation zones. - name: Cloudflare description: Cloudflare domains and the credentials behind them. - name: Variables description: Organisation- and cluster-scoped variables. - name: SOPS description: Encrypt and decrypt values with the organisation SOPS config. - name: Alerts description: Alert integrations and ingest credentials. - name: Notifications description: Notification routes and their delivery targets. - name: Support description: Support tickets. paths: /api/v1/org/support/tickets/review: post: tags: - Support summary: Review Ticket Endpoint operationId: review_ticket_endpoint_api_v1_org_support_tickets_review_post parameters: - in: header name: authorization required: false schema: anyOf: - type: string - type: 'null' title: Authorization - in: header name: x-ankra-organisation-id required: false schema: anyOf: - type: string - type: 'null' title: X-Ankra-Organisation-Id requestBody: content: application/json: schema: $ref: '#/components/schemas/ReviewTicketRequest' required: true responses: '200': content: application/json: schema: $ref: '#/components/schemas/TicketReviewResult' description: Successful Response '401': description: Unauthorized '404': description: Not found '422': content: application/json: schema: $ref: '#/components/schemas/HTTPValidationError' description: Validation Error components: schemas: ReviewTicketRequest: properties: category: $ref: '#/components/schemas/TicketCategory' default: technical cluster_id: anyOf: - format: uuid type: string - type: 'null' title: Cluster Id description: maxLength: 10000 minLength: 1 title: Description type: string environment: anyOf: - additionalProperties: type: string type: object - type: 'null' title: Environment severity: anyOf: - $ref: '#/components/schemas/TicketSeverity' - type: 'null' source: $ref: '#/components/schemas/TicketSource' default: portal subject: maxLength: 200 minLength: 1 title: Subject type: string required: - subject - description title: ReviewTicketRequest type: object TicketReviewResult: properties: clarifying_questions: items: type: string title: Clarifying Questions type: array duplicate_candidates: items: $ref: '#/components/schemas/DuplicateCandidate' title: Duplicate Candidates type: array enrichment: $ref: '#/components/schemas/TicketEnrichment' expires_at: format: date-time title: Expires At type: string quality: $ref: '#/components/schemas/QualityVerdict' quality_flags: items: type: string title: Quality Flags type: array recommended_action: $ref: '#/components/schemas/ReviewRecommendation' default: new review_id: format: uuid title: Review Id type: string required: - review_id - enrichment - quality - expires_at title: TicketReviewResult type: object HTTPValidationError: properties: detail: items: $ref: '#/components/schemas/ValidationError' title: Detail type: array title: HTTPValidationError type: object TicketCategory: enum: - technical - account - billing - bug - feature_request - other title: TicketCategory type: string TicketSeverity: enum: - low - medium - high - critical title: TicketSeverity type: string TicketSource: enum: - portal - api - cli - agent title: TicketSource type: string DuplicateCandidate: properties: already_resolved: default: false title: Already Resolved type: boolean candidate_id: title: Candidate Id type: string confidence: title: Confidence type: string status_label: title: Status Label type: string summary: type: string title: Summary required: - candidate_id - summary - status_label - confidence title: DuplicateCandidate type: object TicketEnrichment: properties: category: anyOf: - $ref: '#/components/schemas/TicketCategory' - type: 'null' severity: anyOf: - $ref: '#/components/schemas/TicketSeverity' - type: 'null' summary: anyOf: - type: string - type: 'null' title: Summary title: TicketEnrichment type: object QualityVerdict: enum: - pass - flag title: QualityVerdict type: string ReviewRecommendation: enum: - auto - suggest - new title: ReviewRecommendation type: string ValidationError: properties: loc: items: anyOf: - type: string - type: integer title: Location type: array msg: title: Message type: string type: title: Error Type type: string required: - loc - msg - type title: ValidationError type: object ````