> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ankra.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Feedback Analytics

> Review the thumbs-up/down feedback your team leaves on AI responses — trends, per-cluster breakdowns, and exportable detail.

Every AI response can be rated with a thumbs up or down (optionally with a comment). **AI Feedback Analytics**, at **Organisation** → **AI Feedback**, turns those ratings into a quality signal for how the AI performs on your clusters.

## Overview Tab

* Totals, positive/negative counts, and positive percentage for the selected period (default: last 30 days)
* Daily trend chart
* Per-cluster breakdown showing where the AI performs well or struggles
* Count of feedback entries that include comments

## Feedback List Tab

A paginated table of individual entries. Each row carries full context: the feedback type and comment, the cluster, the AI's response, and the user question that prompted it.

Filter by date range, cluster, feedback type, free-text search, or "with comments only". Admins can **Export** the filtered list as CSV.

## Visibility

* **Organisation admins** see all feedback across the organisation and can export CSV.
* **Members** see only their own feedback entries and analytics.
* One rating per AI message — submitting twice is rejected.

## Leaving Feedback

Rate any AI Assistant response with the thumbs buttons under the message. Ratings with a short comment ("wrong namespace", "fixed it first try") are the most useful signal.