ankra support
Create and track support requests for your organisation. Every request is reviewed by Ankra AI before it reaches the team, which may enrich it or flag low-quality submissions. Use —force on create to submit a flagged request anyway. ankra support create —subject “Nodes NotReady” —description ”…” —cluster prod ankra support list ankra support get <ticket-id> ankra support comment <ticket-id> —message “Any update?” ankra support close <ticket-id>ankra support attach
Attach screenshots or images to a support request| Flag | Default | Description |
|---|---|---|
-o, --output | Output format: json or yaml (default: human-readable) |
ankra support close
Close a support request| Flag | Default | Description |
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--yes | false | Skip the confirmation prompt |
ankra support comment
Add a reply to a support request| Flag | Default | Description |
|---|---|---|
-m, --message | Reply message (required) | |
-o, --output | Output format: json or yaml (default: human-readable) |
ankra support create
Create a support request| Flag | Default | Description |
|---|---|---|
--category | technical | Category: technical, account, billing, bug, feature_request, other |
--cluster | Optional related cluster (name or ID) | |
--description | Detailed description of the issue (required) | |
--force | false | Skip the review prompt and submit even if flagged or a possible duplicate |
-o, --output | Output format: json or yaml (default: human-readable) | |
--severity | Optional severity: low, medium, high, critical | |
--source | cli | Origin of the request: cli or agent |
--subject | Short summary of the issue (required) |
ankra support get
Show a support request and its replies| Flag | Default | Description |
|---|---|---|
-o, --output | Output format: json or yaml (default: human-readable) |
ankra support list
List support requests| Flag | Default | Description |
|---|---|---|
-o, --output | Output format: json or yaml (default: human-readable) | |
--page | 1 | Page number |
--page-size | 25 | Page size |
-q, --query | Filter by subject text | |
--status | [] | Filter by status (repeatable) |