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Every organisation comes with a preloaded AI team: five agents, each with a role, a persona, and safe defaults. They appear under AI → Agents the first time anyone opens the roster, and each one can be chatted with directly or dispatched to work autonomously.

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Your default AI team

The defaults are deliberately conservative: they never run on a schedule, they only propose changes (every mutation waits for your approval), and they cost nothing until you talk to them or press Run now. Delete any you don’t want — they stay deleted, and you can re-hire them individually from the agent catalog at any time.

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Chat with an agent

Every agent has a Chat action — on the roster, on the agent list, and on its detail page. It opens the AI chat scoped to that agent: the conversation carries the agent’s persona, so the SRE talks incidents and evidence while the Database Admin double-checks backups before anything else. The persona only ever narrows what an agent may do; the platform’s normal approval rules for mutating actions apply unchanged. The chat URL carries the scope (/organisation/ai/chat?agent=…), so a refresh — or a bookmarked link — keeps you talking to the same teammate.

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Create your own with the AI wizard

New agent on the Agents page starts a short interview instead of a form. The wizard asks for a role, drafts a name (shuffle it if you disagree), lets you pick focus areas, a cluster scope, a communication style, and guardrails — then writes the agent’s persona for you. Review and edit the persona before hiring; the result is a real agent that behaves exactly like the preloaded team. Prefer the classic form? The wizard’s footer switches to Manual setup at any point.
Creating, deleting, and running agents requires an organisation admin role. Chatting with an agent is open to every member.

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Autonomy and budgets

Each agent carries an autonomy level — Observe (read-only), Propose (suggests, you approve), or Autonomous (executes low-risk reversible actions itself) — and hard budgets for tool calls, turns, and runtime. Budgets are the hard stop for autonomous work; the defaults ship with Propose and modest budgets.